Refund policy
Return Policy for Books for the Future
14-Day Return Policy
You have 14 days after receiving your item to request a return.
Eligibility for Returns
- Items must be in the same condition as received, unused, with tags, and in original packaging.
- A receipt or proof of purchase is required.
How to Start a Return
- Contact us at info@edubooks.uk to initiate a return.
- Send returns to the provided return address after requesting a return.
- Returns sent without prior request will not be accepted.
Return Process
- If your return is accepted, we’ll provide a shipping label and instructions.
- For any return questions, contact info@edubooks.uk.
Damages and Issues
Inspect your order upon reception and contact us immediately at info@edubooks.uk if the item is defective, damaged, or incorrect.
Exceptions / Non-Returnable Items
- Perishable goods, custom products, and personalised items cannot be returned.
- Sale items and gift cards cannot be returned.
- Contact us for specific item inquiries.
Exchanges
- Return the item you have. Once accepted, make a separate purchase for the new item.
Refunds
- We’ll notify you once we’ve received and inspected your return.
- Approved refunds will be processed to your original payment method within 10 business days.
- Contact us at info@edubooks.uk if you haven't received your refund after 15 business days.